Frequently Asked Questions
Everything you need to know about furnishing your home with us.
What are your delivery options and shipping costs?
We offer standard curbside delivery and White Glove in-home assembly. Shipping costs are calculated based on your location and order size; however, we offer free shipping on all orders over $1,500 within the continental U.S.
What is your return policy for furniture items?
We offer a 30-day return window for most items in their original condition. Please note that custom-made or 'Made to Order' pieces are final sale and cannot be returned unless they arrive damaged.
Do you offer financing or payment plans?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment options. You can select your preferred financing method during the checkout process to see if you qualify.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal. For large freight items, the delivery team will call you 24-48 hours in advance to schedule a specific delivery window.
Are your products covered by a warranty?
All American Home Furniture products come with a standard 1-year limited manufacturer warranty covering defects in materials and workmanship. Extended protection plans are also available for purchase.
Can I request fabric or wood finish swatches?
Absolutely. We want you to be confident in your choice. You can order up to five complimentary swatches through our website to see how colors and textures look in your home's lighting.